outstanding performance by an arm who is dedicated to:
- advancing the real estate management industry
- providing transformational service to clients and residents
- demonstrating personal commitment to community service
- demonstrating leadership through innovative initiatives, programs, or business practices that resulted in business advancement and/or property success
- demonstrating leadership by mentoring of others
- demonstrating commitment to ethical business practices based on the irem code of professional ethics
- engaging in irem, either directly or through support of employees, colleagues, and industry peers
- promoting the arm through personal and business relationships
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